Office: 375 RBC Phone: 610-758-3424 Fax: 610-758-6941 Email: sas6@lehigh.edu Graduate: Managing Information Managing Information Resources Strategic Information Systems Operations Management Undergraduate: eBusiness Managing Systems Development Introduction to Business Operations Management

Susan A. Sherer, Ph.D. holds the William R. Kenan, Jr. Professorship.

Department of Management:  Professor and Chair

Education
-  State University of New York at Albany, B.S.
-  State University of New York at Buffalo, M.S.
-  University of Pennsylvania, M.S., Ph.D.

Susan A. Sherer's research contributions focus on of the measurement of the impact of information systems on business. Her research areas include software failure risk, managing information systems risks, inter-organizational information systems, IT benefit justification, and cross-cultural issues in IT. She is the author of Software Failure Risk: Measurement and Management, as well as many articles that have appeared in information systems, software engineering, and supply chain management journals. In 2002 Sherer co-founded the Center for Value Chain Research.  

Instrumental in the development of the information systems programs, Professor SHerer has taught a variety of courses within these programs including ebusiness, strategic information systems, managing the IS resource, and managing systems development. She is a past recipient of the Lindback Award for Teaching, the Beidelman Research Award, and a Fulbright Scholarship. Sherer holds degrees in decision sciences, operations research, industrial engineering, and mathematics. Prior to moving into academia, she managed projects for several manufacturing companies including Leeds & Northrup Company and Union Carbide Corporation

Research Interests

• Information Systems Risk
• Information Systems Investment Management
• Inter-organizational Information Systems
• IT Payoff
• IT Role in Value Network

Publications and Working Papers

• Sherer, Susan A. (2007). "Comparative Study of IT Investment Management Processes in U.S. and Portugal," Journal of Global Information Management (15,3), July-September 2007, 43-68.
• Sherer, Susan A. and Yao, Yuliang (2005). "Which Move to the Middle: Industry Consortia or Private Exchanges? International Journal of Electronic Business Research, 2(2), April-June 2006, 22-37.
• Sherer, Susan A. (2005). "From Supply Chain Management to Value Network Advocacy: Implications for e-Supply Chains", Supply Chain Management 10, 2, (April 2005), 77-83, to be reprinted in Journal of Enterprise Resource Management, published by Advanced Manufacturing Center, Sydney, Australia.
• Alter, Steven and Sherer, Susan A. (2004). "A General, but Readily Adaptable Model of Information Systems Risk", Communications of AIS 14, 1, (July 2004), 1-28.
• Sherer, Susan A. and Alter, Steven (2004). "Information Systems Risks and Risks Factors, are they Mostly about Information Systems? Communications of AIS 14, 1, (July 2004), 29-64.
• Sherer, Susan A. (2003). "Critical Success Factors for Manufacturing Networks as Perceived by Network Coordinators," Journal of Small Business Management 41, 4, (October 2003), 325-345.
• Sherer, Susan A; Kohli, Rajiv; and Baron, Ayelet (2003). "IT Investment Payoff and Complementary Changes: A Case Study in Managing Organizational Change at Cisco Systems," Information Systems Frontiers 5, 3, (July 2003), 321-333.
• Kohli, Rajiv, Sherer, Susan A., and Baron, Ayelet (2003). IT Investment Payoff in eBusiness Environments: Research Issues, Information Systems Frontiers 5, 3, (July 2003), 239-247.
• Serva, Mark; Sherer, Susan; and Sipior, Janice (2003). "When Do You ASP? The Software Life Cycle Control Model", Information Systems Frontiers 5, 2, (April 2003), 219-232.

Links

Curriculum Vitae

 

   

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