CSE 352   E-commerce Applications Technology and Strategy  (3) 

Instructor:  Roger Nagel

Current Catalog Description
E-commerce applications for business: enterprise resource planning, (ERP); customer relationship management (CRM) and supply chain management (SCM); information innovation strategies and their dependence on a common technology architecture; technical, logistical and cultural implications of building and operation information integration systems applications. Prerequisites: Consent of instructor. (ES 1.5), (ED 1.5)

Textbook 
E-Business 2.0: Roadmap for success, Author Dr. Ravi Kalakota, 2001, ISBN 0-201-72165-1, Addison-Welsey

References 
Topical articles and web based materials - changes each semester

Course Goals
To have students understand the technological and strategic objectives of information integration as used in industry today. To examine the evolving technological and strategic imperatives of information based applications in business. To examine, study and understand the power of various levels of information integration in current business applications software systems. To examine the value and operating principles behind ERP, SCM, and CRM systems, and to understand why they are being deployed, and integrated. To explore, and understand the concepts which cause failures in business software applications, and what must be done to reduce such failures.

Prerequisites by Topic

Major Topics Covered in the Course 
Information integration levels, ERP.SCM, CRM case studies and failure analysis of software applications in business.

Laboratory projects (specify number of weeks on each)
 
Estimate CSAB Category Content
                                                                   CORE       ADVANCED
Data Structures     
Computer Organization and Architecture 
Algorithms Software Design     
Concepts of Programming Languages   
 
Oral and Written Communications
Every student is required to submit at least  __2__  written reports (not including exams, tests, quizzes, or commented programs) of typically  __5___  pages and to make  __2__  oral presentations of typically  __60__  minutes duration. Include only material that is graded for grammar, spelling, style, and so forth, as well as for technical content, completeness, and accuracy.

Social and Ethical Issues
They spend some twenty five percent of their time understanding the people side of the software applications and how critical that is to success

Theoretical Content

Problem Analysis

Solution Design